Ordering
Placing Orders
To place an order, customers can add items they like to their cart, click checkout, and enter shipping and payment information to complete the order. Once an order has been placed, the customer will receive an email notification containing details about the order including the products included, the brand or brands they ordered from, and the total amount paid. If you plan to order products from multiple different brands, you can add all of the products into your cart and check out at one time. You do not need to place separate orders for each brand.
Custom Orders: If you don't see a size, color, or style from a brand that you like, we may be able to arrange a custom order on your behalf. To inquire about placing a custom order, please contact us.
Payment Methods
We process our payments through Stripe's secure payment gateway. All transactions will be processed in US dollars. We accept all major credits and digital wallets including:
- American Express
- China UnionPay (CUP)
- Discover & Diners Club
- eftpos Australia
- Japan Credit Bureau (JCB)
- Mastercard
- Visa
- Apple Pay
- After Pay
Canceling Order
Customers have 24 hours after an order is placed to cancel it. However, if part or the entire order has been handed off to the shipping courier before the 24 hour cancellation window is up, then we are unable to cancel the order. Please contact us as soon as possible if you would like to cancel an order.
If we cannot cancel an order that has already shipped, you can request to return it once you receive it. Please visit our returns page to find out what products are eligible for return and how to process a return.
Modifying Order
Customers have 24 hours after an order is placed to modify it. However, if part or the entire order has been handed off to the shipping courier before the 24 hour modification window is up, then we are unable to modify the order. Please contact us as soon as possible if you would like to modify an order.
If we cannot modify an order that has already shipped, you can request to return it once you receive it. Please visit our returns page to find out what products are eligible for return and how to process a return.
Ordering Support
If you have any questions about how to place an order, special requests, or need help trouble shooting a problem, please don't hesitate to contact us.